Terms and Conditions

These terms apply to enrolments with Sydney Elite Education Pty Ltd (ABN 61 626 810 008), trading as WWW Writing College. They were last updated on 17 October 2026.

Enrolment / Re-enrolment

Classes are conducted on a Public School Term basis.

Re-enrolment for the same spot for the next term must be completed before the 2^nd last week of the current term. Confirmation of enrolment will only be accepted by FULL Payment.

Positions which have not been secured in the 2^nd last week of current term will be open on a first come first serve basis to students who would like to change their spots or to students of new enrolments.

If you are in any situation of which you cannot make your payment on the 2^nd last week of the current term, please speak to our friendly staff in the office.

Personal Detail Changes

If there are any changes to your personal details, please let us know immediately.

Makeup Lessons

Makeup lessons are only available when term fees are current.

Only TWO make–up lessons per term are permitted and must be taken within the current term.

A make-up lesson will be given on another day and time for the students who have missed their scheduled booking and have given appropriate notification.

These bookings are subject to availability and will be scheduled as other bookings permit. Make-up lessons are not guaranteed, and individual lessons your child does not attend are not refunded, so it is advisable to attend all lessons to avoid disappointment.

Tuition Fee

There is a $40 charge for material fee per 10 sessions. We may change tuition fees for future terms. We will let you know of any change before re-enrolment for the next term, and fees you have already paid for the current term will not change.

Notification

When you are unable to attend a lesson, you are required to give notification NO later than

6pm of the preceding day for AM classes and by
12pm on the day for PM lessons,

by following this procedure, it allows us to provide makeup lessons for you and other students.

Please be aware that your normal teacher may not be available and makeup lessons cannot be guaranteed. Unused makeup lessons cannot be carried over to the next term or exchanged for a refund.

Refund and Cancellation Policy

We want every family to be happy with their enrolment. Talk to us at your earliest convenience if anything changes.

Before the term starts: if you wish to withdraw by giving us 7 days notice via email or text message before the term starts, we will refund the term tuition fees in full. The material fee will also be refunded if materials have not yet been issued.
During the term: if you withdraw during the term, please give us written notice via email or text message. We will refund the tuition fees for the lessons on a PRO-RATA basis and a $100 cancellation fee will be charged, and the material fee of $40 won’t be refunded once materials have been issued.
Missed lessons: lessons your child has missed without prior notice will NOT be refunded; makeup sessions may be organised with careful arrangements.
Lessons we cancel: if we cancel a lesson, we will organise a makeup session or, if that is not possible, a refund or credit will be arranged for that session.
Illness and other extenuating circumstances: if your child cannot continue because of illness or other circumstances beyond your control, please contact us at your earliest convenience. We will consider a refund or credit on a case-by-case basis.
Approved refunds are paid within 14 days to the original payment method.

Our services must be guided by the Australian Consumer Law. Nothing in these terms limits any right or remedy you have under the Australian Consumer Law.

Late payments

There is a $10 late fee for any outstanding payments still due after week 3 of the term.

I understand that any photos/ videos taken or given to WWW Writing College may be used for advertising purposes. This may include newsletters, on the notice board or on the school website.

I understand and agree to all the above terms and conditions of WWW Writing College, including the Refund and Cancellation Policy, and wish to enrol my child into the writing program.